Over The Spoon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Over The Spoon may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 16/09/2021.
What we collect –
We may collect the following information:
– name and company
– contact information including email address and phone number
– usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed [for the purposes of analysing the use of the website and services]. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
What we do with the information we gather –
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
– Internal record keeping
– We may use the information to improve our products and services
– We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
– We may contact you by email or phone
– We may process information contained in any enquiry you submit to us regarding products and/or services. The enquiry data may be processed for the purposes of offering, marketing and selling relevant products and/or services to you. The legal basis for this processing is Legitimate Interests
– We may process information for the purpose of subscribing to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you relevant notifications and/or newsletters. The legal basis for this processing is Legitmate Interests
– We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others
Retaining and deleting personal data –
You have the right to the erasure of your personal data without undue delay. Those circumstances include:
– the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed
– you withdraw consent to consent-based processing
the processing is for direct marketing purposes the personal data have been unlawfully processed
– Exclusions to the right to erasure include where processing is necessary for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
If you require us to erase the data we have on file, please email a formal request to firstname.lastname@example.org
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Disabling cookies may prevent you from taking full advantage of the website and/or result in technical problems should a particular functionality of the site require this feature to be activated.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies
Links to other websites –
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information –
Over The Spoon will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you information which we think you may find interesting if you tell us that you wish for this to happen.
You may request details of personal information which we hold about you under the GDPR.
If you would like a copy of the information held on you please email email@example.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Our details –
This website is owned and operated by Cardium Products Limited.
We are registered in England and Wales under registration number 09842779 and our registered office is at:
3 The Lakes
You can contact us about any of the above via for the following methods:
– using our website contact form
– by telephone, on the contact number published on our website
– by email, using the email address published on our website